66 Boroughbridge Road, Bishopbriggs, G64 4ZF, UK07574 530962   ·   info@truepathsfreight.com
Truepaths Freight

QUESTIONS?
WE HAVE ANSWERS.

Straightforward guidance to help you prepare, arrange and follow up on a freight enquiry.

Help centre

GOOD QUESTIONS.
CLEAR ANSWERS.

Browse practical answers about services, documentation, pricing, tracking and shipment preparation.

ASK OUR TEAM ↗
How can I request a freight quotation?

Use the Contact Us page and include your origin, destination, cargo description, weight, dimensions, quantity and preferred shipping date. More detail helps us understand the requirement.

What transport services can I enquire about?

The website covers air freight, ocean freight, road transport and warehousing. Actual availability depends on the route, cargo and requested service scope.

Can I arrange an urgent shipment?

You can submit a time-sensitive enquiry. Include the deadline and full cargo details so available options can be assessed.

What is the difference between air and ocean freight?

Air freight is commonly chosen for speed, while ocean freight may be better suited to larger or less urgent consignments. Total costs and timings depend on the route and cargo.

What do FCL and LCL mean?

FCL means Full Container Load, typically involving a dedicated container. LCL means Less than Container Load, where compatible consignments may be consolidated.

Can you help with collection and final delivery?

Please include the full pickup and delivery addresses. The feasibility of collection and onward delivery can be reviewed as part of the enquiry.

Which documents might I need?

Requirements vary by country, cargo and transport mode. Common documents include a commercial invoice, packing list and transport documents; some goods need permits or certificates.

Do you handle hazardous or restricted cargo?

Declare all restricted or potentially hazardous goods at the enquiry stage. Acceptance depends on regulations, documentation, carrier policies and suitable handling capabilities.

Can I obtain cargo insurance?

Tell us if you require insurance so available arrangements and responsibilities can be discussed. Do not assume coverage is included unless expressly confirmed.

How will I track my shipment?

Select Track Shipment, enter your Truepaths tracking number and view the latest recorded status. No customer login is required.

Are transit times guaranteed?

Transit estimates depend on schedules, customs, weather, route conditions and other operational factors. Any specific commitment should be confirmed in writing.

How do I contact Truepaths Freight?

Call 07574 530962 or email info@truepathsfreight.com, or use the contact form.

Let's move forward

LET'S GET YOUR
CARGO MOVING.

Speak with our team about your next shipment.

CONTACT TRUEPATHS ↗
International contacts

OUR GLOBAL LOCATIONS

01 / OCEANIA

Australia

93 Marlin Avenue
Lade Vale NSW 2581
Australia
+61 2 6106 4982
02 / NORTH AMERICA

United States

4312 Long Street
Gainesville, FL 32607
United States
+1 352 210 8632
03 / EUROPE

United Kingdom

66 Boroughbridge Road
Bishopbriggs, G64 4ZF
United Kingdom
+44 7574 530962
04 / ASIA PACIFIC

China

中国广东省汕头市金平区
体育路172号
邮编:515041
+86 198 7377 5979

General enquiries: info@truepathsfreight.com